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Thank you – We appreciate you and your purchase!


This page will guide you in preparation and expectations for your installation. We Care for You and Your Home! We Believe in our Installation Teams and Guarantee their Work. We admit we are not perfect, but strive for a perfect effort in all that we do! We welcome your feedback at our Facebook page or with questions please call your salesperson at 270-737-5798.


What about my Walls?

We are careful, but you should expect to touch up paint on walls & baseboards after the installation. Carpet backing will scuff/scratch, especially dark colors & recently painted walls.

PLAN FOR TOUCH UP


Will the Seam Show?

Some carpets & light conditions hide seams better than others. We focus on Professional installation Teams that follow our well planned job layout reducing seam concerns.

SEAMS MAY BE NOTICEABLE


Children & Pets

We love them both! The tools and supplies used during installation are dangerous and scary to pets. That’s why we ask you to keep kids and pets out of the installation area.

SAFETY FOR YOUR FAMILY


TV’s & Computers?

You need to move all computer, TV’s, cable, network, and audio/video hookups prior to arrival.

MOVE ALL ELECTRONICS


Floor Squeaks-Cutting Doors

We can eliminate most squeaks and trim most doors. These services are available at an additional cost. Often we will not know if your door will clear until the installation is complete.

CHECK DOORS & FLOORS


Clean my Entire Closet?

There are two closet systems. Wall mounted-Clean up to 4 feet. Support Pole Touches Carpet- Clean everything off entire closet system.

IT DEPENDS ON YOUR TYPE


Transitions

Transitions from carpet to other flooring varies on what has been done before and availability of transition pieces. Discuss these options with the estimator.

LIMITED OPTIONS AVAILABLE


Bi-Fold Doors

Closet doors are notorious for not going back to their original state. We make every effort to reset closet doors, but you are responsible to make final adjustments.

PLAN TO ADJUST


Water & Gas

We recommend hiring a professional plumber to connect any appliances involving water & gas. We will not connect or disconnect gas appliances. All water connections are homeowner’s responsibility.

YOU ARE RESPONSIBLE


Items We Won’t Move or Charge Extra to Move

Appliances
Aquarium
Audio/Video
Antiques
Big Screen TV
Computer
Electronics
Exercise Equip
Pianos
Beds-Specials
Bunk Bed
Mattress Systems
Bookshelves
Closet Systems
Crib
Grandfather Clock
Game Table
Pool Table

Work to Be Done Prior to Installation

Installation teams are paid a minimal amount to assist in moving furniture.

  • This typically is 3-5 pieces of furniture per room.
  • Move all small items, books, lamps, breakables, pictures & plants.
  • Clean out closets according to type of closet you have (see box above).
  • Clean out bookshelves, china cabinets, entertainment centers &under beds.
  • Clean off beds and pull sheets & blankets the morning of installation.
  • Special furniture will be discussed & extra charges may apply.
  • Vacuum old carpet prior to removal to minimize dust during installation areas.
  • Heat/Air must be operational and set to normal living conditions.

Before & After Pictures

We take pictures & may post them on our Facebook. They have no names or identification with them. Please notify us if you prefer for us not to use these pictures.


Please Review Us

The best way for us to improve is your reviews. Go to our Facebook page after your installation and post a review. Thank you!